Privacy Policy

This Privacy Policy explains how BestLocal (“we”, “us”, “our”) collects, uses, and shares information when you visit bestlocal.now (the “Site”). By using the Site you agree to this policy.

Information we collect

Information you provide

If you contact us or submit a request to claim, edit, feature, or remove a business listing, we collect the information you give us — such as your name, email address, phone number, and the business details you provide.

Information collected automatically

When analytics are enabled and you consent, we use cookies and similar technologies to collect usage data such as pages viewed, approximate location (derived from IP, which we ask Google to anonymise), device and browser type, and referring pages. See our Cookie Policy for details.

Business listing information

BestLocal is a directory of local service businesses. Many listings are compiled from publicly available sources (for example public business profiles and review sites). This information may include a business name, address, phone number, hours, ratings, and service categories. Ratings and details may be approximate and are provided for informational purposes only.

If you are a business owner and would like your listing corrected, claimed, or removed, email privacy@bestlocal.now and we will action reasonable requests promptly.

How we use information

• To operate, maintain, and improve the Site;
• To measure traffic and understand how the Site is used (with your consent);
• To respond to enquiries and process listing claim/feature requests;
• To detect, prevent, and address technical issues or abuse.

Cookies and analytics

We use Google Analytics to understand site usage. Analytics cookies are only set after you accept them via our consent banner. You can withdraw consent at any time using the “Cookie preferences” link in the footer. Google may process this data in accordance with its own privacy policy.

How we share information

We do not sell your personal information. We share information only with: service providers who help us run the Site (such as Google Analytics and our hosting provider); and authorities where required by law or to protect our rights.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to or withdraw consent for certain processing (including under the GDPR and CCPA/CPRA). To exercise these rights, contact us at privacy@bestlocal.now.

Data retention

We retain information only as long as necessary for the purposes described above or as required by law. Analytics data is retained according to our Google Analytics settings.

Children

The Site is not directed to children under 16 and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about this policy? Email privacy@bestlocal.now.